Front-line Employees – Key to Customer Service Success

Raising Skills for Top Line Success

Front-line Employees – Key to Customer Service Success

Here’s a great article on how important our front line people are. Their customer service training and delivery absolutely makes or breaks us on a daily basis. Hope you can use this as an article to perhaps hang on your selling board.

(Click to read the article.)

Front-line Employees – Key to Customer Service Success

Leave a comment below if you see some opportunities in this article that you will want to exercise.